Refunds & Exchanges

Refunds
No refunds, no exceptions! Once you submit your order, it cannot be refunded or changed.
Only under exceptional circumstances, usually due to us determining your order has a high potential for fraud, we may issue you a refund.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then, contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items
Only regular priced items may be exchanged if defective or damaged, unfortunately sale items cannot be refunded.